Return Policy

 
RETURN & CANCELLATION

Cancellation/ Return or Refund Policy
If you are not 100% satisfied with your purchase, we will be happy to accept a return for up to 14 days from the purchase date for a refund.  Product should be unused and must be in original condition and include the original packing slip.  We highly recommend you return the product using a tracking number or ask for Proof of Posting.
We will issue a refund on receipt, excluding the original delivery charge, alternatively, if preferred, we will exchange the item.


Please note:
Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.


Delivery charges are only refundable where goods are faulty and a refund is made.


Returns address:
Stamp Addicts
Union Park, Chantry Road
Woburn Road Industrial Estate
Kempston, Beds MK42 7QB
United Kingdom


All returns are inspected to ensure that the item has not been used, and are refunded within 30 days of cancellation.  You card is refunded to the full amount, but any additional shipping charges are non-refundable.
The process of refunds and exchanges
·         Refunds are usually processed within 14 days of receipt, however please allow up to 30 days for the money to appear on your statement.
·         Refunds are processed according to the original method of payment.


ANY COMPLAINTS OR ISSUES, PLEASE WRITE TO:
Stamp Addicts
Union Park, Chantry Road
Woburn Road Industrial Estate
Kempston, Beds MK42 7QB
E-mail  orders@stampaddicts.co.uk